The Elder Scrolls Online won't launch, won't work, won't install. The Elder Scrolls Online (TESO) won't launch? Is the game slow? Crashes? Is it buggy? Solving the most common problems Installing elder scrolls online

Create an account on Bethesda.net. To play Elder Scrolls Online, you'll have to create an account on Bethesda.net and pay a monthly subscription separately from the cost of the game itself.

  • If you already have an account, skip the second step.
  • Visit the official Elder Scrolls Online website by entering http://www.Bethesda.net into your browser. You will be redirected to a new page and asked to enter your date of birth. This is necessary to ensure that you are allowed to play Elder Scrolls Online.
  • Once you enter your date of birth, you will be redirected to the login page. Look at the top right corner of the page where the Join button is located. Click on it. You will be taken to a page where you will need to fill out several fields.
  • Enter all the required information and make sure you have access to the email address provided as you will have to enter a verification code that will be sent to it.
  • Check your inbox for an email from Bethesda. If it's not there, check your Spam folder and then try sending it again. Once you enter the verification code, your account will be successfully activated.

Launch Steam. Now that you have activated your account, close your browser and launch Steam.

  • If you don't have Steam yet, download it from this page http://store.steampowered.com/. Simply click on the green "Download Steam" button in the top right corner of the page.
  • Find Elder Scrolls Online under the Store tab. Go to the "Store" tab and type "Elder Scrolls Online" into the search field.

    Add the game to your cart. The first search result will be your game. The title will say “The Elder Scrolls Online”, and the cost of the game will be $59.99 (3,550 rubles). Click on the game, enter your date of birth again and add the game to your cart.

  • Please indicate your payment method. Click on the green "Trash" button in the upper right corner of the window. On the next screen, click on the “Buy for yourself” button and then select your payment method.

    • If you chose PayPal, you will have to log into your account. If you choose a bank card, provide its payment details.
  • Complete your purchase. Make sure that all the necessary options are checked (for example, that you live in your country and have accepted the terms of the user agreement), and click on the “Continue” button. When finished, click on the button to confirm your purchase.

    • Congratulations! You are now the proud owner of Elder Scrolls Online!
  • Install the game. Click on the "Library" tab in the right-left corner of the Steam window, select "Elder Scrolls Online" and click "Install".

    • Before the installation completes, a dialog box will appear asking you to activate your Bethesda.net account. Luckily, you've already done this, so just click on the "Already Activated" option and launch the game!
  • Upgrade to Imperial Edition. Improving the game is an optional step. Unlike the Elder Scrolls Online store, Imperial Edition is not listed as an independent game on Steam. After you successfully purchase and install the standard version of the game on your computer, upgrade it for an additional $20 (1,200 rubles).

    • Go back to the Store tab in Steam and search for "Elder Scrolls Online Imperial Edition." It will appear first in the search result. Click on the game and follow the same steps as when purchasing the game itself.
    • Once you have successfully completed your purchase, open the Library tab again, select Update, and then Install.
  • If you are faced with the fact that The Elder Scrolls Online slows down, crashes, The Elder Scrolls Online does not start, The Elder Scrolls Online does not install, controls do not work in The Elder Scrolls Online, there is no sound, errors pop up, The Elder Scrolls Online does not saves work - we offer you the most common ways to solve these problems.

    First, check whether your PC's specifications meet the minimum system requirements:

    • OS: Windows 7 (64-bit)
    • Processor: Intel Core i3 540/AMD A6-3620
    • Memory: 3 GB
    • Video: DX 11, 1 GB (NVidia GeForce 460/AMD Radeon 6850)
    • HDD: 85 GB
    • DirectX: 11

    Be sure to update your video card drivers and other software

    Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.

    It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of unfound and unfixed errors.

    Do not forget that for stable operation of games, installation of the latest version of DirectX is often required, which can always be downloaded from the official Microsoft website.

    The Elder Scrolls Online won't launch

    Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

    It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode for different versions of Windows.

    The Elder Scrolls Online is slow. Low FPS. Lags. Friezes. Freezes

    First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

    Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the picture quality.

    The Elder Scrolls Online crashes to desktop

    If The Elder Scrolls Online often crashes to your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

    Black screen in The Elder Scrolls Online

    More often than not, the problem with a black screen is an issue with the GPU. Check if your video card meets the minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.

    If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.

    The Elder Scrolls Online won't install. Installation stuck

    First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the stated amount of space is required, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.

    Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

    Saves not working in The Elder Scrolls Online

    By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.

    Controls not working in The Elder Scrolls Online

    Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).

    Sound does not work in The Elder Scrolls Online

    Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.

    If you are using an external sound card, check for new drivers on the manufacturer's website.

    Minimum System Requirements

    To run this wonderful game we will need about 80 free gigabytes on your hard drive and a bank card with at least 500 rubles in your account.
    I also recommend stocking up on time and patience. The game downloads updates from the ESO server and the speed on it is not always good.
    Addition regarding different game variants from SanSanich:
    1. you bought the game from an off-site. You can only play under the account under which you are on the TESO website, and the account under which you bought the game.
    2. You bought the Steam edition. You can only play with a Steam account. The account you have on the off site will not be able to log in.
    That is, Steam and Off accounts cannot be linked.
    Having purchased a game on the site, you can only link it to Steam as an independent one; you will not have access to the Steam community and all its features.

    Also, if you buy keys from a retail store, it always says where this key will fit, Steam or Off site.

    Installation

    If you purchased the game on Steam, you will need to install the game first. The game takes up more than 60 GB of hard drive space and will be updated in the future. I think everyone knows how to install a game via Steam :)
    In general, now it’s worth downloading the game client directly from the official website, directly from your profile. Either because of patches, or because of something else, Steam downloads the same files twice. As a result, the Steam version currently takes up 80 GB of disk space on my disk, and the client itself without Steam takes up 42.

    Then, when the game is installed, we launch it, and then we are required to select the game server on which we will play in the future. There are only two of them: European (EU) and American (US). It is important! If you first selected one server and installed the game version for it, then if you subsequently change the game server, the game will download the client for it again (about 30 GB), and the files for the old one will not be deleted. For residents of the European part, I recommend choosing a European server for the simple reason that if you play on an American server, then when you enter the game during the day, everyone is already asleep and Tamriel is a bit empty.

    OK, we selected a server, the game started downloading updates, there are a lot of them

    Previously, Steam provided keys to the game, but now it doesn’t, the game must be launched directly from Steam.
    In this case, either a new TESO account is created or an existing one is used.
    At this time, you can create an account on the site.

    We fill in all fields, paying special attention to the field UserID. Then you won't be able to change it! Moreover, players communicate with each other using UserID. Therefore, if
    you have chosen some Yolyshshchuk007 as your login, do not be offended if your friends and associates call you Yolyshshchuk007 :).

    The spoiler contains information that is of purely archaeological value

    After clicking on REDEEM CODE, they make us an offer that is impossible to refuse :) - they offer to subscribe further. Here you can enter either the time card code (if you have one, of course), or enter the details of a working bank card. Those. We already have 30 days included in the purchased version of the game, and we subscribe for another 30, for a total of 60. There must be at least 510 rubles on the bank card, otherwise they will not accept it, but only 1 ruble is written off at once.

    When the subscription is completed, our account is active, you can play. And now You can cancel your subscription for the second month. Click MANAGE SUBSCRIPTION(second line from the bottom in the left column) - CANCEL SUBSCRIPTION. Great! We only have 30 days left, and the ruble written off from the card must be returned within two weeks.
    Update

    Due to the transition of the game to a buy-to-play distribution model from March 17, and the cancellation of the mandatory subscription, the above paragraph is no longer relevant. But the game introduces a subscription to ESO Plus. If you have an active subscription as of March 17th, you will receive ESO Plus automatically. Information taken from

    Postskiptum

    At the beginning of the game, when we finally find ourselves in Tamriel, the first thing we should do is get certified for the profession. You can become a certified specialist in all areas at once. after which the character will have access to daily classes for an artisan, which provide decent experience and income.

    If you play for the Covenant, I recommend going to Stros M'Kai, there are a lot of adventures, resources and level 4 mobs there. :)
    The game does not start - run as administrator.
    Or - not through eso64.exe, but through eso.exe.
    If your game crashes when you enter a character or location, add the game to the list of exceptions in your antivirus and firewall.
    Lags and decreased fps on good hardware may be due to insufficient memory. 4GB is not enough for TESO.

    Have you read the manual? Still have questions? Read the comments!

    Fans of The Elder Scrolls Online are faced with an unpleasant situation when, after installation, the game does not start. Or errors appear during the installation process. Let's figure out what the reason is and fix the problem. The methods outlined in the article are not only suitable for The Elder Scrolls Online. If this is not enough, the problem remains unresolved, read other materials on the site.

    The Elder Scrolls Online won't install

    If The Elder Scrolls Online won't install, check to see if you have enough free space on your hard drive. The distribution requires free space, so a few gigabytes of extra space will not hurt. Many modern games require a significant amount of space.

    The Elder Scrolls Online installation is blocked by antivirus

    Often, anti-virus programs, in the fight against viruses, protecting our computer from external threats, for security purposes, block numerous processes performed by the operating system. Sometimes such security is so strong that the antivirus blocks access not only to viruses, but also suspends some normal processes, perhaps by mistake, considering them potentially vulnerable. Disable your antivirus during installation.

    Cleaning your computer and rebooting

    Sometimes, a simple system reboot can immediately solve many problems that arise both during the installation of games and their subsequent operation. The same goes for programs and applications. There are many reasons: the computer is full of garbage, the system cache is full, the maximum permissible number of simultaneously running processes, perhaps some are frozen and are not running, but they put a strain on the system. Cleaning your computer and rebooting will fix the situation.

    No Internet access

    Some game clients require an Internet connection during the installation process, providing access to the installation server or update server. Make sure the connection is good, and if there is no Internet, be prepared for problems when installing The Elder Scrolls Online. It's good if the system displays an error message. And if there is none, you can think for a long time and wonder why the toy is not installed.

    The Elder Scrolls Online won't launch

    Before you look for reasons why The Elder Scrolls Online won't launch, make sure that the installation itself was successful. Otherwise, if there were failures during the installation process, but at the same time the game was installed, it is impossible to guarantee subsequent launch and performance. If it starts, you're lucky. What will happen next is unknown. Review the installation process.

    Reinstalling the game

    Many gamers have more than once encountered a situation where they had to reinstall games. This appears to be the case where reinstalling The Elder Scrolls Online will fix the problem. It is unknown what this is connected with, perhaps the antivirus or firewall “ate” some files or something else during installation, but after installing the game again, it starts and works. Uninstall The Elder Scrolls Online and install again, paying attention to every detail during this process. Perhaps at some point the program will request additional files, etc.

    There are times when installing on top of an already installed game solves the situation. The installer may prompt you to update the files. Thus, there is no need for removal. Well, something like this.

    Searching for information by error text

    Another option. Problems when starting The Elder Scrolls Online are usually accompanied by a corresponding system message. Specify the text of the error in the search, as a result of which you will receive the most detailed answer, and, moreover, related to this specific problem. Actually, the solution will not be long in coming. This way you can pinpoint the cause and fix the problem.

    By the way, for some reason I always forget about this. Until I turn over the whole computer. But this one the method works 92%. You just need to enter the text into the search and find a useful article. This way you will definitely solve the problem, there is no need to send your PC to a workshop ahead of time and incur additional costs. There is a lot of useful material on the Internet - study it.

    Running The Elder Scrolls Online as Administrator

    Run the game as administrator. In our case, to run The Elder Scrolls Online as an administrator, you need to right-click on the game shortcut and select Run as administrator. Subsequently, if this method helps solve the problem, make it the default. Open the Shortcut Properties, in the Compatibility tab, and check the box Run this program as administrator.

    The Elder Scrolls Online is not compatible with the system

    Another obstacle to running The Elder Scrolls Online may be incompatibility with your operating system. In this case, still there, in the Shortcut Properties, add a checkbox Run the program in compatibility mode, select the desired OS from the drop-down list.

    .NET Framework not installed

    A very serious problem with running The Elder Scrolls Online is the lack of the .NET Framework library installed on the computer, which ensures the launch and maintains the functionality of programs and applications, including games. This is a prerequisite and Microsoft .NET Framework must be installed on your PC.

    There are different versions of the .NET Framework. The presence of any one of them on the computer cannot sufficiently guarantee the correct operation of the program. If, for example, the library is already installed on your computer, but the game requires it, download and install it. Restart your PC. The previous version will not be deleted or overwritten. They will simply work together.


    Use programs that will prepare your computer for the game to run properly and help you avoid many problems and errors.

    operating system Software
    Windows XP/7/8/10
    Windows XP/7/8/10
    Windows XP/7/8/10

    Availability of DirectX

    Perhaps the most important condition, the requirement that must be met for games, including The Elder Scrolls Online, is the presence of . Without it, not a single toy will work. Almost all distributions that require DirectX installed already include this set.

    As a rule, DirectX is installed automatically during installation. If it is not included in the distribution, download and install it. It is not necessary to do this before installation, you can do it after, but it is simply necessary to have it on your computer. Download links are located above.

    What to do if The Elder Scrolls Online isn't working?

    Do not despair if you have already tried all the methods and nothing helps, the game does not work. Perhaps these tips will seem too vague, incomprehensible, errors are still present. Review again, did you do everything correctly? If necessary, download another The Elder Scrolls Online distribution; if purchased in a store, contact the seller (manufacturer) for help. Maybe the disk is damaged or something is missing. This is normal, quite natural, this happens. Use another distribution and install the game again.

    As a last resort, there are situations where the operating system is still incompatible with The Elder Scrolls Online. Update the system using Windows (via Update Center). The game will work. If the manufacturer has indicated compatibility, then he is responsible for it. Update your operating system.

    Reinstalling the OS is a last resort. Not sure about statements like "the operating system is pirated... the assembly... will not work..." or "the toy is hacked, pirated - throw it away...". A point that is worth your attention is to remember whether similar problems have arisen with other games, in particular similar to The Elder Scrolls Online. And if problems were observed, this indicates that it may be time to update or reinstall something in the system. Thank you for attention!

    Other materials