What to do if the black dessert does not turn on. Black Desert won't launch. Errors and solutions to problems with launching Black Desert
There can be no worse disaster for a gamer than the occurrence of black screen when trying to start Black Desert . Sometimes it happens that a black screen appears after the “GameNet” and “Pearl Abyss” logos appear, and the sound of the menu buttons is heard. In this case, you just need to wait a while and let the images load on the screen. If after a short wait nothing happens, please check possible solutions this problem.
Eliminating the black screen of Black Desert
As always, the problem is either with your computer or with the developer. First of all try restarting your computer. This simple action very often helps to get rid of the black screen in the game when starting Black Desert. After the reboot, check the presence and correctness of all files using the launcher (located in the game folder along the way). Perhaps one of the files simply disappeared after the next patch installation.
Try it update video card drivers on the website support.amd.com/ru-ru/download for Ati Radeon or on nvidia.ru for nVidia cards. Additionally, it is recommended to update DirectX, Microsoft Visual C++ and Microsoft Net Framework. Typically, these actions allow you to get rid of not only the black screen, but also crashes, glitches, and freezes in Black Desert. Alternatively, you can try running the game as an administrator. Also try running the game in compatibility mode for Windows XP or Windows 7.
You can try enable DEP for the game exe file. Finally, you can try going to the game folder and deleting the torrent file “3000000000” (to find it you need to follow the path %userprofile%\Local Settings\Application Data\Vebanaul\GameNet\torrents; this link can be typed into the Start menu " and you will immediately go to the right place). After this, you need to restart the GameNet application.
An SSD drive is ideal for this game. In 90% of cases, after its introduction into the system, the toy stops lagging, glitching, and, moreover, “black screens” stop appearing. Note that the SSD drive does not need defragmentation and increases the speed of launching programs by 3-5 times.
Additional problems and their causes
If the Black Desert game constantly freezes when you adjust the graphics, then, for sure, the video card simply cannot cope with the load. The solution is simple - set the minimum settings or replace the card.
If you are thrown to the desktop while playing a mission, then the problem is in the game itself, and not in your computer. Here you just have to wait for fixes from the developers if you have a license.
Check your internet connection before starting the game. Sometimes technical work may be carried out on the server, so all you can do is wait. Usually these problems are resolved fairly quickly.
If you have problems with textures, you should check your cache or reinstall the game.
If your FPS is extremely low, this is most likely a flaw random access memory. Only an upgrade will help here.
If a black screen appears in Black Desert online, but there is sound, the problem is in the monitor or video card (this point was discussed above).
If, after performing all the above steps, the game still does not start normally, then you will have to change the operating system/game version/repack/crack.
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If you are faced with the fact that Black Desert slows down, crashes, Black Desert will not start, Black Desert will not install, controls do not work in Black Desert, there is no sound, errors pop up, saves do not work in Black Desert - we offer you the most common ways to solve the problem problems.
First, check whether your PC's specifications meet the minimum system requirements:
- OS: Windows 7
- Processor: Intel Core i3-530 2.9 GHz
- Memory: 4 GB
- Video: GTS 250, GeForce 9800 GTX, Radeon HD 3870 X2
- HDD: 27 GB
Be sure to update your video card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of unfound and unfixed errors.
Don't forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.
Black Desert won't launch
Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game There should be no Cyrillic characters - use only Latin letters and numbers for catalog names.
It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode for different versions of Windows.
Black Desert is slow. Low FPS. Lags. Friezes. Freezes
First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the picture quality.
Black Desert crashes to desktop
If Black Desert often crashes to your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.
Black screen in Black Desert
More often than not, the problem with a black screen is an issue with the GPU. Check if your video card is compatible minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.
Black Desert won't install. Installation stuck
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the stated amount of space is required, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.
Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.
Saves don't work in Black Desert
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.
Controls don't work in Black Desert
Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound does not work in Black Desert
Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.
If you are using an external sound card– check for new drivers on the manufacturer’s website.
Many fans of the mass network role playing game Black Desert is looking for tips and instructions to fix the problem, which is the following: after downloading and installing the GameNet client to run free browser RPGs error KB-785 appears. It indicates that the program cannot connect to the security system, and therefore the game cannot be launched.
Let's look at what factors can cause such a problem and how to fix them in order to continue enjoying the gameplay of your favorite Black Desert.
The creators of many massive online RPGs themselves offer several methods for solving the problem with error KB-785. First of all, you need to get an update package KB3033929, because since 2016 Microsoft stopped supporting encryption using the SHA1 algorithm in favor of SHA2.
Updating the OS
- Let's go to Update centre Windows 7 and install the detected operating system updates.
- We restart the computer and check the functionality of the application.
If Windows Update is disabled by the user, the feature is required activate, install all the updates, and then you can turn it off again.
This is for Windows 7 "eight" And "ten" are ready for operation, and the cause of the error for them should be sought in the following sections.
If the OS update failed, you should check whether the Windows Update service is enabled. Call the “Run” window and run the “services.msc” command, find Windows Update and go to the “Properties” of the service.
Set its startup type to “Manual” by clicking “Start” if the service was not active.
Updating GameNet
Complete removal of the client to launch the game, clearing the remaining files (for example, through Revo Uninstaller) and reinstalling GameNet v 3.5 or newer is a solution to this situation for more than 95% of players due to Microsoft's transition to improved encryption technology.
Disable drive emulators
The third most common cause of problems with code KB-785 is the operation of programs for emulating physical drives (Daemon Tools and similar ones). To avoid the problem, you need to remove the utility from the list of automatically downloaded ones and disable all services related to it through the “Task Manager” or the settings of the emulator itself.
Checking the program settings to ensure security
Another source of error could be antivirus/firewall. You should check the configuration of the firewall and/or antivirus program; perhaps one of them is blocking the GameNet client’s access to the global network.
If your antivirus is blocking Internet access, add the client to list of exceptions. Also pay attention to where you got your Windows from. The update center may have been removed or disabled in the assembly you are using. Additionally, run the command to check checksums of critical Windows system files: sfc /scannow through the command interpreter (Win+R).
And here is a video about a similar problem with Black Dessert.
I hope our advice will help you solve the problem with launch Black Dessert, and you will learn how to correct error KB-785. Thank you for your attention!
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Very often fans Online Games are faced with the problem that black desert does not start, especially immediately after installation. Usually, all the reasons for the game not starting are related to the computer hardware. In rare cases, the cause is a service error by the application developers. And the whole point is that the developers included such realistic plots, graphics, and textures in the game that the game seems perfect. But something should overshadow the user? Of course, the start of the game itself, its launch.
What to do if gamenet does not start black desert, how to fix the situation? First, let's highlight the most basic reasons why Black Desert does not start, and then consider all possible fix options.
1. BLACK DESERT CANNOT USE YOUR COMPUTER'S POTENTIAL. The most common reason why black desert does not start. Computer resources are not used by game components when the application starts. There is only one way out of this situation - reboot. Typically, almost every newly installed program very often requires a machine reboot for the changes to take effect. This happens after downloading and installation. exciting game Black Desert.
2. YOUR PC DOES NOT MEET THE SMALLEST SYSTEM REQUIREMENTS OF THE GAME DEVELOPERS. If suddenly system characteristics at least 1% of your computer does not respond to what was said requirements - Black Desert won't start. This error can only be eliminated by replacing it with a more powerful laptop or computer. And nothing else. Even if you suddenly feel the urge to change your PC hardware to an improved one, still try to set the minimum graphics settings and everything else when you first start it.
3. THE PRESENCE OF CYRILLIC INSTEAD OF LATIN SYMBOLS IN THE BLACK DESERT INSTALLATION PATH CAUSES THE BLACK DESERT GAME NOT TO START. If your game does not start, then the presence of Cyrillic characters may be the cause of this failure. The Black Desert game does not accept the Cyrillic alphabet, but only the Latin alphabet. The problem is solved by renaming, but this action does not provide a 100% guarantee that the game will start. The best option would be to completely remove Black Desert from your computer, as well as clean the registries after removal. Then, before installation, manually create a Latin-language folder and install the game into it.
4. IMPOSSIBILITY TO START THE GAME WITHOUT ADMINISTRATOR RIGHTS. It also happens that the game cannot be launched by a regular user without administrator rights. Try running Black Desert as an administrator, but also look in the game folder for information in the properties - perhaps the “Read Only” checkbox is set there. Then remove it and click OK.
5. OUTDATED VIDEO CARDS AND COMPUTER OPERATING SYSTEM COMPONENTS. One of the reasons why Black Desert does not run on Windows 7 may be the long-standing lack of video card driver updates. You can try to update the drivers for the video card and install several additional components for Black games Desert. And what components are needed, see the video:
6. BLOCKING THE LAUNCH OF THE BLACK DESERT GAME WITH ANTI-VIRUS SOFTWARE. It happens that antivirus programs see a threat at startup, thereby preventing the game from starting. What to do if black desert does not start - disable anti-virus software before starting. If this step did not help, then most likely the antivirus program quarantined the game files or prohibited any other actions. Then there is only one way out - turn off the antivirus program and reinstall the Black Desert game.
7. INSTALLING THE GAME BLACK DESERT FROM AN UNOFFICIAL SITE. It often happens that a user downloads a game from unverified network resources that contain viruses and errors. Then it begins to suffer from the fact that black desert takes a long time to start up. The developers advise installing Black Desert only from the official website of the game www.blackdesert.ru
8. INCOMPATIBILITY OF THE GAMENET PLATFORM WITH THE WINDOWS OPERATING SYSTEM. Many people complain that black desert does not start via gamenet. Since the game itself is downloaded, launched and updated using GameNet, you must first update GameNet itself to version three/five. Download and install the following on the Windows operating system:
- Service Pack 3 for Windows XP,
- Service Pack 1 and
- update KB3033929 for Windows 7 (updates are not needed for 8 and 10).
Very often, in case of incompatibility, error KB 785 appears, which can be eliminated not only by updating, but also by disabling disk emulator programs. Black Desert does not start KB 785 and freeing up a couple of gigabytes of RAM is also eliminated. And then black desert starts, error KB 785 does not appear.
9. COMPUTER FLOWS. Why does black desert take a long time to start? It can be trivial and simple: the computer froze. This is why the game doesn't want to start. The solution is quite simple - just restart your PC. This can help.
10. IMPOSSIBILITY TO START ON WINDOWS XP OPERATING SYSTEM. Black desert windows XP sometimes starts with difficulty. Similar problem resolved in the following way: go to the path: C:\Program Files\QGNA\GameNet and in the folder properties set the mode
Of course, the above problems and solutions are far from a complete range of fixes for the startup problem, but we really hope that they will help you when starting the Black Desert game.
Although, if the problem is not resolved after all the various methods described, then contact support by simply following the link https://support.gamenet.ru/, where you clearly describe your problem or look at solutions to existing issues on the site.
Black Desert is an exciting new MMORPG with unique additions that set it apart from other games in the genre. The variety of gameplay will pleasantly surprise any fan of such games. The MMORPG is not demanding on computer resources, but sometimes Black Desert does not start and an error occurs when starting. Most often this happens not because of the game itself, but because of certain Gamenet requirements.
One of the common problems with launching a game is the long wait for the game client to launch after clicking “Start Game” in Gamenet, as a result of which the launch never happens.
Solution to the problem:
- go to the game directory;
- Right-click on the launching shortcut, then properties;
- uncheck “Read only”;
- save the changes and restart Gamenet.
If you have Windows 7 or XP, then you will need to install an additional update for the system if you do not already have it installed. For Windows XP - this is Service Pack 3, for Windows 7 - Service Pack 1 and patch KB3033929. For others operating systems you don't need to install anything.
It is also necessary to have the latest versions of drivers, such as: NET Framework 4.5, Microsoft Visual C++ 2008-2015, DirectX 11 and 12. It will not be superfluous to have the latest version of the video card driver.
Startup error: KB 785
If Black Desert does not start on Windows 7 with error KB 765, then you do not have the Service Pack system update installed, install it and the error will disappear.
If it does not start on Windows 10, then you need to disable Secure Boot in the BIOS. Check that Secure Boot is set to Disabled or Other OS.
This error usually appears when Black Desert fails to launch via Gamenet. Therefore, this problem is due to the requirements of the Gamenet program. In any case, it is solved quite simply. Sometimes the previous methods may not help, then you should check for more latest updates operating system.
It happens that Black Desert lags even on high-performance computers. The reason for this is programs that conflict with the game. This can be either an antivirus program or other programs, for example, MSI Afterburner and the like. Just disable all programs before launching the game launcher.
Anything you can do to optimize game speed and increase FPS- this is to set the graphics settings to minimum. Sometimes you need to reschedule game client to an SSD disk when you have some additional addons installed.