XCOM: Enemy Unknown won't launch? Is the game slow? Crashes? Buggy? Solving the most common problems. problem solving
Absolutely any game at the time of release and in the first few months (before patches, although even after them) has a number of problems in technical terms. But what's most important is technical problems There are different ones: the game is buggy, lags, slows down, simply won’t start, crashes to the desktop, gives an error, just crashes and there are no saves. So the same goes for the game. also has technical problems.
That is why this technical article was created, which helps to understand all the errors and thereby solve all the problems. After all, if this is not done, the passage of the game will not only not be normal - it simply will not exist. Because errors are different and, moreover, there are a lot of them. You may not find the answer on the large gaming portal "" Therefore, in order to still find him, write in our official group in contact, where we are always ready to answer all your questions and even solve them! Well, below you can view all the known problems and their solutions!
Minimum System Requirements
. OS:
. CPU:
. RAM:
. Video card:
. HDD:
. DirectX:
. OS:
. CPU:
. RAM:
. Video card:
. HDD:
. DirectX:
Software update
Before we begin to analyze more serious problems, I recommend that you carefully study the system requirements of the game and update software(if you haven't already done so). Quite often we all look for what the problem is, but in fact the problem is as simple as day. So, first, update your “firewood” for the video card:
→ Download either drivers for the video card from AMD Radeon;
→ Or download drivers for the Nvidia GeForce video card.;
→ It also makes sense to install the Razer Game Booster program, which will help optimize your “PeKa” for the games you need;
→ Of course, let's not forget that it might be worth updating software such as DirectX?
→ Most in a simple way To update your software, there is a utility called “Driver Scanner”. It will help you quickly and with just one click to update all your drivers without any problems. How and where to download? You can download anywhere, and after downloading just launch it. After installation and launch, about five minutes will be spent scanning the system. Once the scan is complete, you can update your drivers (if required) with just one click;
→ Never forget that there is a possibility that you also need to update or even install other supporting software. This includes: DirectX, Microsoft Visual C++ and Microsoft .NET Framework. You can download it from the official Microsoft website.
The game crashes and throws to the desktop
→ The most common problem on this moment. Moreover, most often this happens due to the fact that a non-64-bit version of Windows is installed on your hardware. Let me remind you: it only works on 64 systems. Therefore, carefully check what you have;
→ There is a possibility that crashes occur due to the fact that you have several video cards on one system. So, if you are the owner of a “tandem”, then it is best to disable the secondary card, because the game does not support the “SLI” and “CrossFire” profiles;
→ If you own a laptop and therefore play games on it, then you should switch from the “built-in” video card to the “dedicated” one. In any case, you need to figure out which video card you have and the game will not run;
→ Are the flights continuing? It's time to try the most common launch of the game as an administrator with all associated rights and in the "seven" compatibility mode (Windows 7). As a rule, it is the combination of these two parts that causes the problem of overshoot;
→ If this really happens, we go to study the RAM of your PC, because if you do not have enough of it for at least the minimum requirements (4 GB of RAM), then it means that you simply do not have enough memory, so you will continue to be thrown out and no comfortable game will not be;
→ But if everything is more or less normal with memory, then I recommend closing all unnecessary programs that take up a lot random access memory. For example, this list of programs includes the same Skype, some browser (Opera, Google, etc.), or even an antivirus, so it is advisable to also disable it at the time of the game;
→ And never forget that crashes may occur due to the fact that you own a pirated version of the game. If this is indeed the case, then wait for either corrective patches, or change the game to licensed version.
The game shows a red screen
→ If you really have this problem, that is, a red screen appears upon startup, then you probably own a pirated version of the game, so you will either have to switch to the licensed version or wait for a patch from some pirated studio.
The game won't start
→ First of all, you need to make sure that no important files related to the game have been deleted on your computer. For example, before installation, it is best to again disable the antivirus, or put the folder in which you are installing the game into exclusions for the antivirus;
→ There are also more “subtle” problems. So, for example, if there are Russian letters in the installation path (and there should only be Latin letters), then the game may not launch precisely because of this. Especially if the game was purchased on the popular Steam service. In addition, at the same time it is better to check the integrity of the cache in the Steam library;
→ The last option is to run the games as an administrator in “Windows” compatibility mode. If this does not help launch the game correctly, then expect corrective patches from the developers.
The game slows down, glitches, lags or how to increase FPS in XCOM 2
→ It is also possible that the integrity of the cache in the Steam service was damaged, as a result of which one of the files was deleted.
The game does not work or there is no Russian language
→ Since the game is officially localized, most likely the problem lies in the fact that you need to switch the language in the properties to Russian in the library with “Steam games”.
Error appears about missing DII file
→ In this case, you need to download an application called “DLL Fixer” or another similar program to your computer. You have downloaded it, then run it and scan your PC. You need to enter the missing file that appears during the error in the “DII” field. Next, all that remains is to install this file and only then launch the game again.
Crashes with an error or the error “Faulty application name: XCom2.exe”
→ If nothing helps you, then you probably own a pirated version of the game, so you will again have to either change the game to a licensed version, or wait for a patch.
There is no sound in the game or the sound has disappeared
→ First, let’s check that the sound playback device (for example, speakers or headphones) is well connected to your computer. A fairly simple and common problem, and not a significant one, so even if you don’t want to, check it anyway;
→ If the problem is that in other games there is sound, but in it there is no sound, then go to the settings and set all the values to the most maximum level;
→ If you are the happy owner of an external audio card, then it’s time to check and download the latest drivers;
→ The last option is that you need to check the integrity of the cache, because quite often it happens that some file is deleted. It is possible that the sound file was deleted.
Game won't save
→ Saving not working is not a rare problem. The first thing to do is check the save path. Because it should not contain Cyrillic;
→ There is also a possibility that the free space where game saves are stored may have run out. Because of this, the game does not save. At a minimum, there should be several gigabytes free, please note.
Error during installation of the game, or the installation is endless
→ As a rule, errors during the installation of XCOM 2 occur due to the fact that the game files conflict with the enabled antivirus (in other words, it swears and deletes them). Typically, an antivirus considers some files to be dubious and treats them the same way as a virus - deletes them. This is why either the installation takes place forever, or an error occurs during installation.
Characters don't move, saves don't work, game glitches
→ The first thing you need to keep in mind is to save often. In case any bug occurs with the task, characters, etc. You can always reboot. As a rule, after a reboot the errors disappear. There is a possibility that you will have to reboot more than once, so be patient and wait for patches that will fix the bugs.
Unfortunately, games have flaws: stutters, low FPS, crashes, freezes, bugs and other minor and not so minor errors. Often problems begin even before the game starts, when it does not install, does not load, or does not even download. And the computer itself sometimes acts strange, and then in XCOM: Enemy Unknown there is a black screen instead of a picture, the controls don’t work, you can’t hear the sound or anything else.
What to do first
- Download and run the world famous CCleaner(download via direct link) - this is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
- Update all drivers on the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
- Install Advanced System Optimizer(download via direct link) and include it in it Game Mode, which will end useless background processes while running games and improve in-game performance.
The second thing to do if you encounter any problems with XCOM: Enemy Unknown is to check the system requirements. In a good way, you need to do this before purchasing, so as not to regret the money spent.
Minimum system requirements for XCOM: Enemy Unknown:
Windows Vista, Intel Core 2 Duo 2.0 GHz, 2 Gb RAM, 20 Gb HDD, Nvidia GeForce 8600 256 Mb
Every gamer should have at least a little understanding of components, know why a video card, processor and other things are needed in the system unit.
Files, drivers and libraries
Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.
You should start with the drivers for your video card. Modern graphics cards are manufactured by only two large companies - Nvidia and AMD. Having found out which product drives the coolers in the system unit, we go to the official website and download the latest driver package:
A prerequisite for the successful operation of XCOM: Enemy Unknown is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:
If XCOM: Enemy Unknown does not start, we recommend that you try disabling your antivirus or putting the game in antivirus exceptions, and also check compliance again system requirements and if something from your assembly does not correspond, then, if possible, improve your PC by purchasing more powerful components.
In XCOM: Enemy Unknown, black screen, white screen, color screen. Solution
Problems with screens of different colors can be divided into 2 categories.
Firstly, they often involve using two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then XCOM: Enemy Unknown may launch for the first time on the built-in one, but you will not see the game itself, because the monitor is connected to a discrete video card.
Secondly, color screens occur when there are problems with displaying images on the screen. This can happen for various reasons. For example, XCOM: Enemy Unknown cannot work through an outdated driver or does not support the video card. Also black/ White screen may be displayed when running at resolutions that are not supported by the game.
XCOM: Enemy Unknown crashes. At a specific or random moment. Solution
You play for yourself, play and then - bam! - everything goes out, and now you have a desktop in front of you without any hint of a game. Why is this happening? To solve the problem, you should try to figure out what the nature of the problem is.
If the departure occurs in random moment time without any pattern, then with a 99% probability we can say that this is a mistake in the game itself. In this case, it is very difficult to fix something, and the best thing to do is just put XCOM: Enemy Unknown aside and wait for the patch.
However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.
However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. In addition, you can download the XCOM: Enemy Unknown save and bypass the departure location.
XCOM: Enemy Unknown freezes. The picture freezes. Solution
The situation is approximately the same as with crashes: many freezes are directly related to the game itself, or rather to the developer’s mistake when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.
So if the picture freezes in XCOM: Enemy Unknown, then use programs to display statistics on component loading. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?
The easiest way to check the load and temperatures for the video card and processors is in the MSI Afterburner program. If you wish, you can even display these and many other parameters on top of the XCOM: Enemy Unknown picture.
What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards they are usually 60-80 degrees Celsius. For processors it is slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have already dried out and needs to be replaced.
If the video card is heating up, then you should use a driver or an official utility from the manufacturer. It is necessary to increase the number of revolutions of the coolers and check whether the operating temperature decreases.
XCOM: Enemy Unknown is slow. Low FPS. Frame rate drops. Solution
If there are slowdowns and low frame rates in XCOM: Enemy Unknown, the first thing to do is lower the graphics settings. Of course, there are many of them, so before reducing everything, it’s worth finding out exactly how certain settings affect performance.
Screen resolution. In short, this is the number of points that make up the game picture. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should reduce the screen resolution only as a last resort, when everything else no longer helps.
Texture quality. Typically, this setting determines the resolution of texture files. The texture quality should be reduced if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.
Model quality(sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power from the video card (not to be confused with the amount of video memory!), which means this parameter should be reduced on video cards with low core or memory frequencies.
Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time at every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full rendering and add pre-rendered shadows to the game. They are static, because essentially they are just textures overlaid on top of the main textures, which means they load memory, and not the video card core.
Often developers add additional settings related to shadows:
- Shadow Resolution - Determines how detailed the shadow cast by an object will be. If the game has dynamic shadows, it loads the video card core, and if a pre-created render is used, then it “eats” the video memory.
- Soft shadows - smoothing out unevenness in the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.
Smoothing. Allows you to get rid of ugly corners on the edges of objects through the use of a special algorithm, the essence of which usually comes down to generating several images at once and comparing them, calculating the most “smooth” picture. There are many different anti-aliasing algorithms that differ in their level of impact on the performance of XCOM: Enemy Unknown.
For example, MSAA works head-on, creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms like FXAA and TAA work a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Thanks to this, they do not reduce performance as much.
Lighting. As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use video card resources, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on “green” ones. HDAO, on the contrary, is optimized for video cards from AMD. SSAO is the simplest type of lighting; it consumes the least resources, so if XCOM: Enemy Unknown is slow, you should switch to it.
What to reduce first? Shadows, anti-aliasing and lighting effects tend to take the most work, so these are the best places to start.
Gamers often have to optimize XCOM: Enemy Unknown themselves. Almost all major releases have various related forums where users share their ways to improve productivity.
One of them is a special program called Advanced System Optimizer. It is made specifically for those who do not want to manually clean their computer of various temporary files, delete unnecessary registry entries and edit the startup list. Advanced System Optimizer does this for you and also analyzes your computer to find ways to improve performance in apps and games.
XCOM: Enemy Unknown lags. Large delay when playing. Solution
Many people confuse “brakes” with “lags,” but these problems have completely different causes. XCOM: Enemy Unknown slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.
That is why “lags” can only occur in online games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.
However, the latter happens least often. In online games, communication between client and server occurs through the exchange of relatively short messages, so even 10 MB per second should be enough.
There is no sound in XCOM: Enemy Unknown. Can not hear anything. Solution
XCOM: Enemy Unknown works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like this, but it’s still better to figure out what’s going on.
First you need to determine the scale of the problem. Where exactly is there no sound - only in the game or even on the computer? If only in a game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.
If there is no sound at all, then the problem is definitely in the computer settings. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error in our beloved Windows OS.
Controls are not working in XCOM: Enemy Unknown. XCOM: Enemy Unknown does not recognize mouse, keyboard or gamepad. Solution
How to play if it is impossible to control the process? Problems with supporting specific devices are inappropriate here, because we are talking about familiar devices - a keyboard, mouse and controller.
Thus, errors in the game itself are practically excluded; the problem is almost always on the user's side. You can solve it in different ways, but, one way or another, you will have to contact the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice and gamepads are incompatible with them.
Thus, you need to find out the exact model of the device and try to find its driver. Devices from well-known gaming brands often come with their own software packages, since the standard Windows driver simply cannot ensure the correct operation of all functions of a particular device.
If you don’t want to search for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download the necessary drivers in the program interface.
Often, XCOM: Enemy Unknown slowdowns can be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can scan your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself with best side and have been approved by millions of users around the world.
ZoneAlarm is suitable for both personal use and small businesses, capable of protecting your computer with operating system Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attacks: phishing, viruses, malware, spyware and other cyber threats. New users are given a 30-day free trial.
Nod32 is an antivirus from ESET, which has received many awards for its contribution to security development. Versions of antivirus programs are available on the developer’s website for both PCs and mobile devices, a 30-day trial is provided. Eat special conditions for business.
XCOM: Enemy Unknown downloaded from a torrent does not work. Solution
If the game distribution was downloaded via torrent, then in principle there can be no guarantees of operation. Torrents and repacks are almost never updated via official applications and do not work over the network, because in the process of hacking, hackers cut out all the network functions from the games, which are often used to verify the license.Using such versions of games is not only inconvenient, but even dangerous, because very often many files in them have been changed. For example, to bypass protection, pirates modify the EXE file. At the same time, no one knows what else they do with it. Perhaps they embed self-executing software. For example, when the game is first launched, it will integrate into the system and use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.
In addition, the use pirated versions- this, according to our publication, is theft. The developers spent a lot of time creating the game, investing their own money in the hope that their brainchild would pay off. And every work must be paid.
Therefore, if any problems arise with games downloaded from torrents or hacked using one or another means, you should immediately remove the pirated version, clean your computer with an antivirus and a licensed copy of the game. This will not only protect you from dubious software, but will also allow you to download updates for the game and receive official support from its creators.
XCOM: Enemy Unknown gives an error that a DLL file is missing. Solution
As a rule, problems associated with missing DLLs arise when launching XCOM: Enemy Unknown, but sometimes the game can access certain DLLs during the process and, not finding them, crash in the most brazen manner.
To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is using the program DLL-fixer, which scans the system and helps quickly find missing libraries.
If your problem turns out to be more specific or the method outlined in this article did not help, then you can ask other users in our “” section. They will help you quickly!
Thank you for your attention!
If you are faced with the fact that XCOM: Enemy Unknown slows down, crashes, XCOM: Enemy Unknown does not start, XCOM: Enemy Unknown does not install, controls do not work in XCOM: Enemy Unknown, there is no sound, errors pop up, XCOM: Enemy Unknown does not saves work - we offer you the most common ways to solve these problems.
First, check whether your PC's specifications meet the minimum system requirements:
- OS: Windows Vista
- Processor: Dual Core 2 GHz
- Memory: 2 GB
- Video: 256 MB (GeForce 8600 GT/Radeon HD 2600 XT)
- HDD: 20 GB
Be sure to update your video card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of unfound and unfixed errors.
Don't forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.
XCOM: Enemy Unknown won't launch
Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game There should be no Cyrillic characters - use only Latin letters and numbers for catalog names.
It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode for different versions of Windows.
XCOM: Enemy Unknown is slow. Low FPS. Lags. Friezes. Freezes
First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the picture quality.
XCOM: Enemy Unknown crashes to desktop
If XCOM: Enemy Unknown often crashes to your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.
Black screen in XCOM: Enemy Unknown
More often than not, the problem with a black screen is an issue with the GPU. Check if your video card is compatible minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.
XCOM: Enemy Unknown won't install. Installation stuck
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the stated amount of space is required, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.
Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.
Saves not working in XCOM: Enemy Unknown
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.
Controls not working in XCOM: Enemy Unknown
Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound not working in XCOM: Enemy Unknown
Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.
If you are using an external sound card– check for new drivers on the manufacturer’s website.