Age of empires starts up. Age of Empires: Definitive Edition - Problem solving. App won't download or install after download
Year of issue: 2018
genre: Strategy, Real-Time, Command
The developer: Forgotten Empires
Publisher: Microsoft Studios
Platform: PC
Edition type: Repack
Interface language: Russian English
Voice language: English
Medicine: Built-in (CODEX)
System Requirements:
OS: Windows 10 64-bit (1607 or newer)
CPU: 1.8 Ghz + Dual Core or greater i5 or AMD equivalent
RAM: 4 GB RAM
Video card: Nvidia GTX 650; AMD HD 5850
DirectX: Versions 11
Disk space: 20 GB
Sound card: DirectX compatible soundcard
Description: Welcome to history!
A strategy game with a rich 20-year history, returns to Windows 10 in a new, complete form. Age of Empires: Definitive Edition is an officially released game with a modern look, new visuals and many new features.
Features of the game:
Participants in this epic game will be able to build and conquer empires. Get your attention to over 40 hours of updated company content with new narrative and pace of action.
New graphics and sound bring the story to life. Rate visual effects in 4K resolution and a soundtrack performed by an orchestra.
Build empires and prepare for battle. Up to 8 players can take part in the online game with exciting new features and modes.
The game works only on Windows 10 x64, build 1607 and higher (yes, it will not start on 7 and 8);
You must have apps installed Windows Store, Xbox and Xbox Identity, enabled and disabled Hyper-V virtualization, otherwise the cure will not work;
Run the game strictly from the Start menu (a separate Age of Empires: Definitive Edition shortcut must be created, not in the R.G. Mechanics folder).
Who crashes in the menu - disconnect the Internet connection before starting the game.
The game does not work on LTSB builds of Windows.
Instructions from bastabro:
After installation, there may be no shortcut in the Start menu. Or the game does not start from the shortcut.
What to do?
1. Click on "Start" and type:
2. We press on "Using developer functions"
3. In the window that opens, click on "", and wait until the necessary files are installed.
4. We go to the folder with the game and there we run the file "" on behalf of the Administrator.
5. In my "Start" shortcut "AoE DE" should appear. (It can be dragged onto the slave table)
If the game crashes after a couple of seconds in the menu.
1. Click on "Start" and write ""
2. In the window that opens, click ""
3. In the new window, press the right mouse button on "Rules for outgoing connection" - "
If Age of Empires IV crashes, Age of Empires IV will not start, Age of Empires IV not installing, controls not working in Age of Empires IV, no sound in game, errors happen in Age of Empires IV saves work - we offer you the most common ways to solve these problems.
Be sure to update your graphics card drivers and other software
Before remembering the worst words and expressing them in the direction of the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.
Keep in mind that games often require installation to run smoothly. latest version DirectX, which can always be downloaded from the official Microsoft website.
Age of Empires IV not starting
Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that on the way to the folder with installed game there should be no Cyrillic characters - use only Latin letters and numbers for catalog names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.
Age of Empires IV crashes. Low FPS. Lags. Friezes. Hangs
The first is to install fresh drivers on the video card, from this the FPS in the game can significantly increase. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.
Age of Empires IV crashes to the desktop
If Age of Empires IV often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. Also worth checking out for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.
Black of black screen in the Age of Empires IV
The most common black screen issue is a GPU issue. Check if your video card satisfies minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.
Age of Empires IV is not installed. Installation hangs
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to lack of internet connection or unstable operation. Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.
Saves not working in Age of Empires IV
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.
Controls not working in Age of Empires IV
Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound does not work in Age of Empires IV
Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the audio playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card- check for new drivers on the manufacturer's website.
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If Age of Empires crashes, Age of Empires will not start, Age of Empires not installing, controls not working in Age of Empires, no sound in game, errors happen in Age of Empires, saves not working - we suggest you the most common ways to solve these problems.
First, check if your PC meets the minimum system requirements:
- Windows 98SE / Me / 2000 / XP;
- Pentium 90 MHz processor;
- 32 MB of RAM;
- 3D video adapter 2 MB of memory;
- 290 MB of free hard disk space;
- CD-ROM drive.
Be sure to update your graphics card drivers and other software
Before remembering the worst words and expressing them in the direction of the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.
Keep in mind that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website, for stable operation of games.
Age of Empires not starting
Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.
Age of Empires crashes. Low FPS. Lags. Friezes. Hangs
The first is to install fresh drivers on the video card, from this the FPS in the game can significantly increase. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.
Age of Empires crashes to the desktop
If Age of Empires often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. It's also worth checking out the updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.
Black of black screen in the Age of Empires
The most common black screen issue is a GPU issue. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.
Age of Empires is not installed. Installation hangs
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to lack of internet connection or unstable operation. Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.
Saves not working in Age of Empires
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.
Controls not working in Age of Empires
Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound does not work in Age of Empires
Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the audio playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card, check the manufacturer's website for new drivers.
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Overview
Having problems with Age of Empires: Definitive Edition? Do not worry! We will help you deal with them. To get from Age of Empires: DE best experience, follow the advice in this guide. There are three categories of tips:
Troubleshooting common problems
I can't download / install / run the game.
Some users have problems downloading and installing Age of Empires: DE or after launching the application and starting the game. If you encounter them, skip to the appropriate section below and follow the recommended steps. If the problem persists, follow the instructions below and let us know.
The app won't download or install after downloading.
- Restart the Microsoft Store app.
- Start with this and then retry the download or install.
- Check the system requirements.
- Make sure your computer (including Windows 10 version) matches to start the game.
- Update Windows 10 if necessary. Instructions can be found.
- Some members of the Windows Insider Program using Windows Preview Builds or Insider Editions may experience problems with the game. We'll post a recommendation as soon as we find a way to fix the issue.
- Make sure your computer (including Windows 10 version) matches to start the game.
- Restart the Microsoft Store app.
Application crashes and redirects to Microsoft Store (error 0x803F8001).
Oftentimes, installing another app from the Microsoft Store fixes problems with launching Age of Empires: DE. This solution helped many users who encountered the error 0x803F8001.
- Install any free app from the Microsoft Store.
- Open up Microsoft Store appand click on the profile picture in the upper right corner.
- If you are logged into multiple accounts, get out of allexcept for the one used to purchase Age of Empires: Definitive Edition.
- Then download from Microsoft Store and install any free app(for example Age of Empires: Castle Siege or Microsoft Ultimate Word Games).
- When the installation is complete, go to My Library page in the Microsoft Storeand launch Age of Empires: Definitive Edition.
- Install any free app from the Microsoft Store.
Crashes shortly after starting or when trying to start the game.
This problem can be solved in several ways. Try the following steps in order:
The game starts, but the Start screen displays a "Sign in" or "Unable to sync with Xbox Live" message.
Some users got rid of account problems by logging into the service Xbox live from another application before starting Age of Empires: DE. Try the following steps in order:
Other common problems
I get problems when I try to minimize the game window.
- Make sure apps are allowed to run in the background. To do this, look for the "Background Applications" menu in the Windows 10 options. Make sure the "Allow apps to run in the background" option is enabled, as is the corresponding option for Age of Empires: Definitive Edition.
The game lags or crashes.
Age of Empires: DE works well on any computer that meets the minimum requirements, but some game settings can affect performance in different ways. If you are having performance issues, follow the steps below in order. More detailed information See How to get the best Age of Empires: Definitive Edition experience.
- Check your system configuration. Make sure your computer is compliant.
- Set the recommended display settings.
- Screen Options.
- Select.
- Please select recommended resolution.
- Close background applications. If your system meets the minimum requirements, there may be too many background applications running. Please close other applications before starting Age of Empires: DE for the game to work correctly on your system.
- Reduce the population limit. On some computers, large populations in the game can cause performance issues. Try to choose the standard population limit (50). If the game is working correctly, you can increase the limit.
- Reduce the number of players in your game. The more participants in the game, the larger the population, and besides, each player adds a load to the network connection. Start by playing 1v1 against the computer, then gradually increase the number of participants and players to determine the limit for your computer and network connection.
- Select your region when creating a lobby network game... Distance may be a test of the senses, but it doesn't have a very good effect on network connectivity.
- Colored bars in the multiplayer lobby will help you identify players who are having network connectivity issues.
Nothing helped, or there is no answer to the question you need
If none of the above solutions helped you fix the problem, please contact us. We will solve it faster if we get as much information as possible. Below is a list of actions that will be required of you.
How to report an issue to the developers of Age of Empires: DE
4.Report the issue to the Windows Feedback Hub(or vote "yes" if this problem has already been described).
- Launch Windows Feedback Hub.
- Click on Win + Fto open the Feedback Hub (or type "Feedback" in the search bar on the Windows 10 taskbar and select "Feedback Hub").
- If you have an error code or description, enter it in the Feedback Hub search bar - someone may have already reported it.
- If about a problem known, then we are already working on a solution. Click"Vote" for ""... This will help us understand how many users encountered the problem.
- If about a problem unknown, click "Add new review» and fill in all the required fields. Filling out the form feedback, enter the name of the game in the "Summarize the problem information" field and describe the steps to reproduce the problem in the "Give us more details" field. This will help us find your feedback.
Thank you for helping make Age of Empires DE better for all users!
How to get the best gaming experience on Windows 10
To get the most out of Windows 10, make sure you have the latest version of Windows 10 and an active Xbox Live account.
- Update Windows 10.
- Click on the search bar on the Windows taskbar.
- Enter "Options" and press Enter.
- Select the menu Update and Security.
- Check for updates.
- Restart your computer.
- Update Windows 10.
- Turn on Game Mode on Windows 10.
- Find out how to get the best performance Age games of Empires: Definitive Edition, from the Using Game Mode while Playing on a PC Help article.
- Turn on Game Mode on Windows 10.
- Buy Age of Empires: Definitive Edition for Windows 10.
- Make sure you're signed in on your Windows 10 device to the correct account for which you want to buy the game. To verify your account, launch the Microsoft Store app and click on your profile picture in the upper right corner. If necessary, log out of this account and sign in to the desired one.
- In the Microsoft Store app, search for Age of Empires: Definitive EditionYou can also go to this page ... Make sure you are signed in to the correct account before proceeding.
- Click the button "Buy"and follow the steps required to complete your purchase.
- Use your settings and your Xbox account when playing Age of Empires: Definitive Edition. To do this, first launch the Xbox app for Windows 10.
- In the search bar on the taskbar, type "Xbox".
- Sign in with the account you use for Xbox.
- Learn more in the article "Benefits of running the Xbox app while playing a game on Windows 10" article.
- Buy Age of Empires: Definitive Edition for Windows 10.
For more help with gaming on Windows 10, visit the Xbox Support page for Windows 10.
How to get the best Age of Empires: Definitive Edition experience
Close other applications before starting Age of Empires: Definitive Edition. This will provide the best gaming performance.
Network usage
Make sure your connection is suitable for online play. Your computer will communicate with several other computers in different parts of the world, so make sure your network is ready for such a load.
- Minimize the number of devices using the same network ports.
- Close other programs that require internet access (browser, other games, etc.).
- Before starting Age of Empires: Definitive Edition, make sure the following ports are open or forwarded on the firewall or on the network device:
- port 3478 (UDP and TCP),
- port 5222 (UDP and TCP).
These steps will help you minimize data latency and make online gaming more enjoyable. You can also define your device as a server for network games and thus avoid most of the problems.
New opportunities
Age of Empires: Definitive Edition contains many quality changes from the original version. Here are just a few of the benefits of the upgraded gameplay that you have to evaluate:
- Right click on empty farms to sow fields
- Hold A while right-clicking to make selected units attacked on the move!
- Grow your economy by giving farmers work with a button "Inactive peasants"!
Multiplayer lobby
In the multiplayer lobby, you will see a Ping column. This is the quality of the network connection with the host and other players in the multiplayer lobby.
- Green color indicates excellent connection quality.
- Yellow indicates a normal connection.
- Red means that there may be network problems while playing.
If all players have excellent connections to the host, but not very good connections to each other, the host can act as a dedicated server. To do this, you need to select the appropriate option in the game settings. Please note that if you set this parameter during game session then the host will exit the game and it will end for all participants.
Screen resolution
High resolution can adversely affect performance. To change it, do the following:
- Right click on the desktop and select Screen Options.
- Please select recommended resizing of text, apps and other elements.
- Please select recommended resolution.
Please be aware that this setting affects the performance of Age of Empires: Definitive Edition and may result in a drop in frame rates if it exceeds the recommended setting.
Game speed
- V main menu select "Options" → "Settings" → "Speed"(left).
- Select the desired game speed.
Scaling
In Age of Empires: Definitive Edition, the Scaling option has been added. By changing the scale of the map, players will be able to better assess the situation. To change this setting, do the following:
- V main menu select "Options" → "Settings" → "Scaling".
- Select the desired scaling value.
By expanding the viewable area, you will increase the number of objects on the screen. Please note that this can cause performance problems.
Still have questions?
If you're having issues with Xbox Live or Windows 10, go to the Xbox Support page for Windows 10. You can also visit our forum at and discuss your problems with community members.
If Age of Empires: Definitive Edition crashes, Age of Empires: Definitive Edition will not start, Age of Empires: Definitive Edition not installing, controls not working in Age of Empires: Definitive Edition, no sound, crashes errors, saves not working in Age of Empires: Definitive Edition - we offer you the most common ways to solve these problems.
First, check if your PC meets the minimum system requirements:
- OS: Windows 10 64 bit
- Processor: 1.8 GHz + Dual Core or i5 or AMD equivalent
- Memory: 4 GB
- Video: Intel HD 4000; nVidia GT 430 or GT 425M; AMD: Radeon HD 5500
- DirectX 11
- HDD: 20 GB free space
Be sure to update your graphics card drivers and other software
Before remembering the worst words and expressing them in the direction of the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.
Keep in mind that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website, for stable operation of games.
Age of Empires: Definitive Edition not starting
Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.
Age of Empires: Definitive Edition crashes. Low FPS. Lags. Friezes. Hangs
The first is to install fresh drivers on the video card, from this the FPS in the game can significantly increase. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.
Age of Empires: Definitive Edition crashes to the desktop
If Age of Empires: Definitive Edition often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. It's also worth checking out the updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.
Black of black screen in the Age of Empires: Definitive Edition
The most common black screen issue is a GPU issue. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.
Age of Empires: Definitive Edition is not installed. Installation hangs
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to lack of internet connection or unstable operation. Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.
Saves not working in Age of Empires: Definitive Edition
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.
Controls not working in Age of Empires: Definitive Edition
Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound does not work in Age of Empires: Definitive Edition
Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the audio playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card, check the manufacturer's website for new drivers.
Gaming News
GAMES
The full list of Kombat Pack 1 for the fighting game Mortal Kombat 11 should be officially announced today. Shang Tsung and Nightwolf became available earlier, Sindel and Spawn were also announced. Now, a little ahead of time ...